Terms & Conditions


Your account Representative will provide you with current pricing at any time. Prices are subject to change without notice.

Minimum Orders

 All Products must be ordered in case quantities, as provided in catalog. If your product order totals less than $100 before shipping and handling charges are applied, a $15.00 minimum order fee will be added.


Unless otherwise stated on the invoice all accounts are due Net 30 days from the date of the invoice. Past due invoices are subject to interest at the rate of 1.5% per month late fee on unpaid balance or if limited by law, the highest amount permitted, up to 1.5% per month. Interest may be assessed without notice.

Credit Cards

LITETRONICS accepts Visa, MasterCard and American Express for payment at a 2.5% fee. Credit card payments for merchandise will be accepted and processed only at the time the order is shipped and invoiced.


Free prepaid freight is based on a minimum order of $1,500 shipped inside the continental United States. The customer is responsible for all freight charges on merchandise order quantities below the minimum and freight shipped outside the continental United States.

Drop Shipping

LITETRONICS will drop ship your order upon request, subject to applicable freight charges to the drop ship location..

Back Orders and Discontinued products

All back order products will be shipped as soon as they are made available. Customers will be notified of backorders, and product status can be obtained at any time from a Customer Service Representative.

The customer will be notified if product ordered has been discontinued. If available, a substitute product will be recommended.  All orders are subject to acceptance by LITETRONICS and LITETRONICS is not liable for discontinued products.

Damaged/Shortage Goods

Credit will not be issued for goods damaged in transit or shortages unless the shipping documents are marked as such at the time of receipt.

UPS Shipments

All shipments via UPS must be counted by receiver before signing as received.  LITETRONICS will not honor any shortage claims if shipment is signed for complete at time of delivery.

Additions or cancellations to an existing order

LITETRONICS will do its best to accommodate changes or additions to an existing order. Additions to an existing order that has already been shipped will be treated as a new order, subject to the same terms and conditions. Cancellation of all or part of an existing order will be processed if possible; however, LITETRONICS cannot be held responsible for merchandise that has already been shipped or is in the process of being shipped. This policy does not apply to private label orders.

Returns and Restocking Fee

No returns shall be made without prior approval. Invoice number and order date must be supplied. A Returned Merchandise Authorization (“RMA”) to return merchandise must be requested within 45 days from the date of the invoice. All returned merchandise is subject to a 20% restocking fee plus freight.  Discontinued merchandise may not be returned at any time. The RMA number must be clearly listed on the packing slip to be accepted and credit given.


LITETRONICS International, Inc., warrants to buyer that LITETRONICS products will be free from defects in material and workmanship for the warranty period listed on the product or products specifications. Any defective LITETRONICS product that fails during the applicable warranty period will be replaced free of charge, exclusive of replacement labor. The defective product must be unbroken and returned to LITETRONICS. LITETRONICS’ obligation is limited to replacement of goods that are proven to be defective. The full warranty period, for any detective LITETRONICS product actually purchased by the buyer, will apply to its replacement.

LITETRONICS products, at time of delivery, will test correctly at their rated watts, volts, lumens and amperes, subject to manufacturing tolerance as prescribed by the U.S. Bureau of Standards.

These warranties and remedies do not apply to any products or parts that have been subject to misuse (including any use in violation of LITETRONICS instructions), and neglect (including inadequate maintenance, improper storage, incorrect installations or that have been damaged in transit). THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND THERE ARE NO OTHER WARRANTIES, ORAL OR WRITTEN EXPRESSES OR IMPLIED WITH RESPECT TO ANY PRODUCTS SOLD HERE UNDER, WHETHER AS TO MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE OR ANY OTHER MATTER. LITETRONICS INTERNATIONAL INC., WILL NOT UNDER ANY CIRCUMSTANCES, WHETHER AS A RESULT OF BREACH OF CONTRACT, BREACH OF WARRANTY, TORT OR OTHERWISE, BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL OR EXEPLARY DAMAGES including, but not limited to, loss of profits, revenues, loss of use or damage to any associated equipment, cost of capital, cost of substitute products, facilities of services, downtime costs, or claims of buyer’s customers.

LIABILTY ON ANY CLAIM OF ANY KIND OR ANY LOSS OR DAMAGE ARISING OUT OF RESULTING FROM OR CONCERNING ANY ASPECT OF HEREUNDER, SHALL NOT EXCEED THE PRICE OF THE SPECIFIC PRODUCT OR SHIPMENT THAT GIVES RISE TO THE CLAIM. This warranty is void if payment in full is not made in accordance with the invoice terms. Warranty periods become effective with the date of purchase.

Choice of Law and Jurisdiction

Any disputes arising out of the purchase and delivery of the goods sold shall be governed by the laws of the State of Illinois.  By accepting these goods, you are consenting to the exclusive jurisdiction and venue of the courts of the State of Illinois or the Federal District Court for the Northern District of Illinois, located in Cook County, Illinois.

Acceptance of Terms

Purchaser assigns the rights to offer any electrical demand savings achieved through this purchase into the regionally relevant Capacity Market to Litetronics, Inc.. Unless otherwise agreed to in writing signed by both LITETRONICS and Customer, the Terms and Conditions set forth herein shall be final and binding.  Any other terms and conditions set forth in Customer’s Purchase Order or other acceptance shall not cancel, alter or otherwise amend the above terms. 



Copyright 2003, revised 2019 LITETRONICS International, Inc.  All rights reserved.